Simplifying procurement workflows at BSH Northern Europe with Mazepay.

BSH Northern Europe, a subsidiary of BSH Home Appliances Group, strive to improve quality of life at home through exceptional brands, high-class products, and innovative digital solutions. As one of the world's leading home appliance companies, they are committed to grow a sustainable business – economically, environmentally, and socially – by relentlessly pursuing consumer-inspired products and services. This commitment to excellence extends to their internal processes and globally connected teams, with a focus on continuous improvement and exceeding expectations. Employing around 650 associates across Sweden, Norway, Finland, Denmark, Estonia, Latvia, and Lithuania, BSH Northern Europe operates under the umbrella of Bosch Group and markets brands like Bosch, Siemens, Gaggenau and Neff.

While excelling in product quality and consumer understanding, BSH Northern Europe was continuously seeking innovative ways to simplify and ensure compliance in their internal processes. Specifically, they needed a solution for online purchases that could not be invoiced and for ad-hoc online purchases where one-time supplier creation was not desirable. Their main objectives were to achieve comprehensive control with pre-approvals for online purchases while providing flexibility in the selection of suppliers.

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Mazepay's primary benefit for our company is that the Eurocard virtual credit cards allow us to make online payments for services and goods in situations where invoice payments are not possible or optimal. The Mazepay solution's flexibility in developing its service has enabled us to adapt the processes of requesting and managing Eurocard virtual credit cards to align with our company's existing processes.
_{Priit Rannaste, Nordic Strategic Buyer
BSH Home Appliances AB}

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By including procurement in the pre-approval process, the Eurocard Mazepay solution ensures that every request is qualified for BSH's business rules. The highly customizable request form is easy for any employee to use, ensuring that the correct purchase categories are selected and that requests always land at the right person for pre-approval. After a seamless approval flow, employees receive a unique virtual card for each purchase that is tied to the approved amount and request. This ensures compliance and transparency throughout the entire organization. BSH employees can even request virtual cards that can be charged multiple times from the same service provider, offering an excellent tool for purchases like social media campaigns and subscriptions.

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The introduction of Eurocard/Mazepay at BSH secured a seamless process for purchases where we cannot or don’t want to receive a traditional invoice.
_{Alexander Kolosov, Head of Purchasing, Facility & Fleet Management Northern Europe
BSH Home Appliances AB}

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The implementation of the Eurocard Mazepay solution started with a successful roll-out in Sweden and later expanded to Denmark, Norway, Finland, Lithuania, Latvia and Estonia. Ad hoc facility management purchases like face masks, power tools, stickers for the warehouse – are all controlled with a complete audit trail. The intuitive solution ensures that receipts are uploaded timely and consistently. The transparent combination of an end-to-end process with online payments helps BSH Northern Europe to mitigate procurement-related risks, control spending budgets and stay compliant.