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Legal
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Mazepay works to maintain simplicity and transparency in both our solution as well as our contractual framework. In order to achieve this, we have outlined a number of legal documents which may apply to you as our customer or an employee of a customer.
Our legal framework is set up to ensure that Mazepay and you as the customer comply with applicable legislation and have a balanced contract in place to govern our relationship. Mazepay is a licensed payment institute subject to the Danish Payments Act and ongoing supervision of the Danish Financial Supervisory Authority.
Our customers’ employees, and our visitors are subject to the following:
Our standard terms and conditions and related appendices to our customer agreement may apply based on the individual signed agreement:
AT Austria
BE Belgium
CZ Czechia
DK Denmark
EE Estonia
HU Hungary
LT Lithuania
MT Malta
NL The Netherlands
PL Poland
PT Portugal
SE Sweden
SK Slovakia
Appendix A: Mazepay Cloud Service Terms
Appendix A contains the general terms and conditions for the use of the Mazepay platform where we address common legal terms including liability, confidentiality, etc.
Appendix B: Mazepay Payment Service Terms
Appendix B contains the payment service-related terms and conditions which Mazepay applies as a licensed payment institute subject to the supervision of the Danish Financial Supervisory Authority with a passported license in 30 countries.
Appendix C: Mazepay Data Processing Agreement
Mazepay’s Data Processing Agreement (which complies with the GDPR requirements) with annexes describing the safeguarding measures applied to personal data and data processing.
Appendix D: Mazepay Data and Outsourcing Service Providers
Appendix D is Mazepay’s list of service providers supporting our solution technically and enabling our processes. The service providers in the list are all identified potential sub-processors of personal data processed under the agreement.
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Appendix E: Specification and documentation of standard Mazepay Services
Appendix E is a description of the work carried out by Mazepay and the responsibilities of Mazepay and you as the customer respectively. Appendix E also works as the instruction under which Mazepay operationally processes personal data exchanged under the agreement.
Code of Conduct for Business Partners
Mazepay outlines the requirements and shares the endeavour to meet the high sustainability standards as well as to form fair and ethical relationships with key stakeholders (collectively known as “Business Partners”).