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The main agreement contains the most important aspects of the contract regarding commercials, terms and termination. Subject to the main agreement, Mazepay outlines the following appendices:
Appendix D: Mazepay Data and Outsourcing Service Providers.
The agreement may have individually negotiated special terms which are part of your company’s signed agreement – please refer any questions regarding this to the individual in your organisation responsible for the agreement.
Further, Mazepay has several user-specific legal terms which apply to ensure that the individual person understands the use of the services and to ensure our mutual compliance with applicable law. These are found either individually or on the general legal page.
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For questions, please reach out to your organisation's legal department or Mazepay legal at legal@mazepay.com.
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Appendix A contains the general terms and conditions for the use of the Mazepay platform where we address common legal terms including liability, confidentiality, etc.
Appendix B contains the payment service-related terms and conditions which Mazepay applies as a licensed payment institute subject to the supervision of the Danish Financial Supervisory Authority with a passported license in 30 countries.
Mazepay’s Data Processing Agreement (which complies with the GDPR requirements) with annexes describing the safeguarding measures applied to personal data and data processing.
Appendix D is Mazepay’s list of service providers supporting our solution technically and enabling our processes. The service providers in the list are all identified potential sub-processors of personal data processed under the agreement.
Appendix E is a description of the work carried out by Mazepay and the responsibilities of Mazepay and you as the customer respectively. Appendix E also works as the instruction under which Mazepay operationally processes personal data exchanged under the agreement.
Mazepay outlines the requirements and shares the endeavour to meet the high sustainability standards as well as to form fair and ethical relationships with key stakeholders (collectively known as “Business Partners”).